Privacy Policy

Last updated November 11, 2026

1. Who we are

Pointermark is a trade name of Charter & Ledger, LLC, a Florida limited liability company. This policy covers the pointermark.com website, our emails, and our weekly lead lists. Questions go to chris@pointermark.com or 4550 Lantana Road, Ste A3 PMB 1052, Greenacres, FL 33463.

2. The website

This site uses no cookies and no tracking: no analytics, no advertising pixels, and no forms. Our hosting provider, Cloudflare, processes basic request data such as IP addresses to deliver the site and protect it from abuse, under its own privacy policy. We don't use that data to identify or follow visitors.

3. If you email us or subscribe

We collect what you send us and what's needed to run your subscription:

• your name, business name, email address, and the trades you cover;
• the email addresses you ask us to send lists to;
• our correspondence with you, and the dates of your trial, payments, and cancellation;
• billing details. Card payments are handled by our payment processor, Stripe. We see the payment status and the last digits of the card, never the full card number.

We use this only to reply to you, send what you asked for, bill you, keep business and tax records, and meet legal obligations. We never sell or share it for anyone else's marketing.

4. Businesses we contact

We send a small number of business emails to fire-protection contractors we believe may want our lists. We find them in public business and licensing records, such as the New York City Department of Buildings' license data, and keep the business name, licensee name, business address, and business email address. To stop all emails from Pointermark, reply "unsubscribe" to any message or email chris@pointermark.com. We stop promptly, and in any case within 10 business days. We keep a note of the request so we don't contact you again.

5. People and businesses named in our lead lists

Our lists are built from records the City of New York publishes on NYC Open Data, including OATH hearing records, HPD building registrations, and City Planning's PLUTO tax-lot data (for the owner of record when a building has no HPD registration). The city publishes these separately. We match each summons to a building registration ourselves, by address, and that match can be out of date or wrong. The lists can include the names and business addresses of building owners, managing agents, and parties named on a summons. We don't add information from other sources. We don't include home addresses unless the city lists that address as the registered business address.

Subscribers may only use the lists for their own business outreach and may not resell them or use them for credit, employment, housing, or insurance decisions. If you are named in a list and believe an entry is wrong, or want us to leave your name out of future lists, email chris@pointermark.com and we will respond promptly. Because the city publishes the underlying records, a correction may also need to be made with the city.

6. Who else handles the data

We use a few service providers to run the business. Each handles only what its job needs:

• Google Workspace, for email and documents;
• Cloudflare, for the website and domain;
• Stripe, for payments, and Mercury and its partner banks, for banking;
• iPostal1, for our postal mailbox.

We may also disclose information when the law requires it, or to protect our rights in a dispute.

7. How long we keep it

We keep subscriber and billing records for as long as tax and accounting rules require, generally up to 7 years after the last payment. Correspondence with people who don't subscribe is deleted within 2 years, except unsubscribe requests, which we keep so we can honor them. Past lead lists are kept for up to 2 years to check what was sent and to answer questions about it. Records of businesses we contact (section 4) are deleted within 2 years of our last email, except unsubscribe requests.

8. Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. We may keep records we need for tax, accounting, or legal reasons, and a short note of your request so we can honor it. If you are named in a lead list, we will leave you out of future lists, remove your entry from the past lists we keep, and tell subscribers who received it to stop using it (see our Terms, section 6). Copies already delivered to subscribers are outside our control. Email chris@pointermark.com. Pointermark works by email only.

9. Security

We keep data in business accounts protected by access controls, including two-factor authentication, and we limit it to what we need. No system is perfectly secure. If a breach affects your information, we will tell you as the law requires.

10. Children

Pointermark is a service for businesses and is not directed to children.

11. Changes

If we change this policy, we will update the date at the top. If a change materially affects how we use subscribers' information, we will email subscribers before it takes effect.