Terms of Service

Last updated November 11, 2026

1. Who we are

Pointermark is a trade name of Charter & Ledger, LLC, a Florida limited liability company ("Pointermark," "we," "us"). These terms are an agreement between us and the business that subscribes ("you"). The person who asks for a trial or pays confirms they may agree for that business. You accept these terms when you start a trial or pay for a subscription after being given a link to them, and by continuing to receive lists.

2. The service

Each week we send you a list of buildings that recently received certain FDNY fire-protection summonses, with details drawn from public records, such as the address, the charges, the hearing date, and the managing agent and owner shown in the building's HPD registration. We send it by email, as a short summary and a spreadsheet, usually on Monday. We may change the format, the timing, or the fields in the list, and we will tell you by email at least 7 days before a change that removes something you get today.

3. Free trial

Trials are limited and offered at our discretion, one per business. The trial covers your first 4 weekly lists and costs nothing. No payment details are needed to start. Near the end of the trial we will email you about continuing. If you don't sign up for a paid subscription, the lists stop after the trial and you owe nothing.

4. Price, billing and cancellation

• After the trial, the subscription costs $150 per month, billed monthly in advance through our payment processor, or by invoice if we agree to that. A month means one billing period, starting on the date you pay.
• Your subscription renews each month until you cancel. Cancel any time by replying to any list or emailing chris@pointermark.com. Cancellation takes effect at the end of the month you have paid for, and you keep getting lists until then.
• We don't give refunds for part of a month, unless we failed to send a weekly list you paid for. In that case we refund each missed week at a quarter of the monthly price.
• We may change the price with at least 30 days' notice by email. The new price applies from your next billing date after the notice period, and you can cancel before it does.
• Prices don't include sales, use, or similar taxes. You are responsible for any that apply to the subscription, other than taxes on our income. If tax applies, we will show it on your invoice.

5. How you may use the list

The list is for your business's own use: finding and contacting buildings that may need your services. You may share it inside your company, with your employees and with contractors working on your behalf who are bound to keep it confidential. You may not:

• sell, license, publish, or give the list, or any part of it, to anyone outside your business;
• use it to decide anyone's eligibility for credit, insurance, employment, housing, or any other purpose covered by the Fair Credit Reporting Act. The list is not a consumer report and must not be used as one;
• use it to harass anyone, or to imply that you act for, or were sent by, the city or any agency.

When you contact anyone named in a list, you are responsible for following the laws that apply to your outreach, including rules on commercial email, marketing calls and texts, and honoring requests to stop.

6. Who owns the list

We own the lists as compiled, including their selection, matching, and arrangement. While your trial or subscription is active, we give you a non-exclusive, non-transferable license to use them as section 5 allows. If we tell you that a person has asked to be left out, you will stop using their entry in lists you already have.

7. If your use causes a claim

You will reimburse us for reasonable costs, including attorney's fees, and any amounts we must pay, arising from a claim by anyone else that results from your use of a list in breach of section 5 or from your outreach to anyone named in a list.

8. Where the data comes from, and its limits

The list is built from records the City of New York publishes on NYC Open Data, including OATH hearing records, HPD building registrations, and City Planning's PLUTO tax-lot data (for the owner of record when a building has no HPD registration). We select and combine those records, including matching each summons to the building's registered owner and managing agent. We don't create the underlying records or verify them, and our matches can be wrong or out of date. City records can lag by about two weeks and sometimes contain errors, and a summons is an allegation, not a finding that a violation occurred. Check before you rely on the list. It is provided "as is," without any warranty that it is complete, accurate, current, or fit for a particular purpose.

9. Not affiliated with the city

Pointermark is an independent business. It is not affiliated with, endorsed by, or acting for the FDNY, OATH, HPD, or any New York City agency.

10. Contact by email only

Pointermark works by email only, before and after you sign up. Questions, changes, and cancellations go to chris@pointermark.com. We aim to reply within one business day (US Eastern time).

11. Ending the service

You can cancel as described in section 4. We may stop your subscription immediately by email if you break section 5, without a refund. We may stop it for any other reason with 14 days' notice by email, and we will refund any whole weeks you paid for and didn't receive.

12. Limitation of liability

To the extent the law allows, our total liability for any claim relating to the service is limited to the greater of (a) the amount you paid us in the 3 months before the event giving rise to the claim, or (b) $150. We are not liable for indirect, incidental, special, or consequential damages, such as lost profits or lost business, including from errors or delays in the city's records or in our matching.

13. Disputes and governing law

Florida law governs these terms, without regard to conflict-of-law rules. Any dispute will be decided in the state or federal courts located in Palm Beach County, Florida, and both sides agree to those courts' jurisdiction. Either side may instead bring a claim in a small claims court that has jurisdiction, if it qualifies. Before filing anything, please email us so we can try to resolve it.

14. Changes to these terms

We may update these terms. For a change that affects what you pay or what you may do with the lists, we will email you at least 30 days before it takes effect. If you keep receiving or paying for lists after a change takes effect, you accept the updated terms. If you don't agree, cancel before the change takes effect. The date at the top shows the latest version.

15. Everything else

Sections 5, 6, 7, 8, 12, 13, and 15 continue after your trial or subscription ends. These terms, together with our Privacy Policy and any written invoice terms we agree to, are the whole agreement about the service. If a part of them can't be enforced, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer your subscription without our written consent. Notices to you go to the email address you subscribed with, and notices to us go to chris@pointermark.com.